Over 2400 members of our family received the annual influenza vaccine last week as part of our annual push to protect ourselves and our patients from this annual scourge. I am grateful for the hard work of all those who pitched in to make the first week of the initiative so successful!
Organizations that want to move forward must set goals for themselves. Our goals are the answer to the question: "How will we know if we are getting closer to our vision of treating everyone, every time, the way we would want our own loved ones treated?" We have now finalized the GBMC Healthcare System Goals for fiscal 2011. The goal's are:
(July 1, 2010 - June 30, 2011)
I will be talking more about our goals as we go forward. We must get better at executing change. One way to do that is to celebrate teams that reach their goals. On Friday, we celebrated both Halloween and those teams that achieved their patient satisfaction goals for the first quarter of this fiscal year.One of the Teams that reached their patient satisfaction goal for the quarter was the Chemotherapy Infusion Center in our Cancer Center. Treating patients with cancer is not easy. These members of our family are very good at it.