tag:blogger.com,1999:blog-597716632228519200.post6131782628556409434..comments2024-03-25T04:29:48.343-07:00Comments on A Healthy Dialogue: New Year, New Vision, A Need for More and Faster ImprovementJohn Chessare MDhttp://www.blogger.com/profile/16921654505743608351noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-597716632228519200.post-91713533077098929282011-08-09T15:05:34.680-07:002011-08-09T15:05:34.680-07:00This is a good submission to address the difficult...This is a good submission to address the difficulties "When Forms Take Over" and managers lose sight of the reason why they evaluate in the first place. Meaningful conversation with the aim toward professional development gives the best chance for a meaningful evaluation and engaged employee. http://www.es4p.com/blog/2011/07/08/the-gentleman%E2%80%99s-%E2%80%9Cthree%E2%80%9D-about-performance-reviews/Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-597716632228519200.post-85871838616684103592011-08-02T06:45:36.308-07:002011-08-02T06:45:36.308-07:00Tim, I read Vince Poscente's, The Age of Speed...Tim, I read Vince Poscente's, The Age of Speed last week. Thanks for the tip. It is critical for us to remove wasteful steps, practices, and all forms of waiting to improve our care. <br /><br />Anonymous, I too think that our evaluations can be improved. I am happy that Liz and Patricia are working on this. Thanks for your patience.John Chessare MDhttps://www.blogger.com/profile/16921654505743608351noreply@blogger.comtag:blogger.com,1999:blog-597716632228519200.post-2258706170890983172011-07-26T09:53:19.988-07:002011-07-26T09:53:19.988-07:00Anonymous:
I am sorry that you feel that WingSpan...Anonymous:<br /><br />I am sorry that you feel that WingSpan problems are not being corrected. I hope that you are one of the many managers who attended one of the four focus groups that Patricia Larkin, Compensation Analyst, and I held a few months ago. During those sessions, we received feedback from a variety of managers and the core problems that needed to be addresses were the length of the forms and how specific they are to each job.<br /><br />Since those focus groups, Patricia and I have been working diligently to rewrite forms to be more specific to each job and shorten the forms. This is something that unfortunately will not be able to put into effect until the 2012 forms, but the feedback has been taken into consideration. This process is extremely time consuming as there are over 700 specific jobs that receive appraisals each year and a staff of two working to fix the system.<br /><br />I understand that you have been frustrated with WingSpan since its debut, and as the people who took over administration of the system we are doing our best to correct any problems that the managers are having. I hope that if you have any future issues with the system, you will contact Patricia or myself so that we can work to correct the problems.<br /><br />Thank you,<br /><br />Liz Arkuszeski<br />Compensation SpecialistLiz Arkuszeskinoreply@blogger.comtag:blogger.com,1999:blog-597716632228519200.post-59201543355590473002011-07-21T10:15:36.664-07:002011-07-21T10:15:36.664-07:00Here is one example: WingSpan. The evaluations a...Here is one example: WingSpan. The evaluations are too long to be meaningful. We managers are never done. When you have a staff of 50+, you are never finished with evals. Some of the criteria are such that employees in certain jobs would never be able to attain an exceeds; i.e., the examples shown are above and beyond their scope of duty. I have a feeling that many employees give themselves "meets" just so they can get through the 12-14 pages of their eval. We have expressed our frustration since WingSpan made its debut, to no avail.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-597716632228519200.post-67895809679098045082011-07-20T08:46:02.768-07:002011-07-20T08:46:02.768-07:00Tim, thanks very much for the tip on the book. I a...Tim, thanks very much for the tip on the book. I am going to get it and read it.<br /><br />Anonymous, I can't say that I agree that "if someone has a good idea, it will probably take a year to be put into practice". I am currently "rounding" with the staff on Unit 35 and they are changing many things as a Team to make it better for their patients and themselves. At GBMA, in our primary care offices, since January, almost everything has changed including the electronic record. Gilchrist Hospice Care and Gilchrist Greater Living have just won the Circle of Life Award from the American Hospital Association, in large part because of how good they have become at making meaningful change to make it better for our patients and their families. <br /><br />Many people are stopping me and asking me if we are changing too fast. <br /><br />I do agree that the larger an organization is, the more people need to be involved to make a good change and to make it stick. The smaller an organization, the fewer the number of people who need to be involved and the quicker you can make change stick. <br /><br />Anonymous, perhaps you are frustrated by the slowness in a change that you are trying to make. Would you like to share it with us?John Chessare MDhttps://www.blogger.com/profile/16921654505743608351noreply@blogger.comtag:blogger.com,1999:blog-597716632228519200.post-66455087491934069902011-07-14T08:07:31.151-07:002011-07-14T08:07:31.151-07:00It is common knowledge around GBMC that if someone...It is common knowledge around GBMC that if someone has a good idea, it will probably take a year (minimum)to be put into practice. There has to be meetings, committees, sub-committees, surveys, actions plans, and other random silliness first. There is still a hesitation to speak up for change. I have been to too many meetings where this is obvious. The feeling is that our opinions are solicited but when all is said and done, we're just going to keep on doing what we've been doing. I am completely serious when I say that if someone presents a suggestion, someone else will say "we tried that 20 years ago and it didn't work." So we can never do anything differently, or retry something, ever again? We are not cutting edge and speed is definitely not our forte.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-597716632228519200.post-71623464855810394192011-07-11T06:07:05.345-07:002011-07-11T06:07:05.345-07:00Dr. Chessare - One of the books I'm reading ri...Dr. Chessare - One of the books I'm reading right now is, "The Age of Speed: Learning to Thrive in a More-Faster-Now World" by Vince Poscente. It is by no means exclusively about healthcare, but has some interesting points about the time/speed-focused world we live in and really looks at speed as one of the developing currencies in business. It's pretty interesting so far and rather challenging to the "old way of doing things". <br /><br />Tim Saunders<br />tsaunder@gbmc.orgAnonymousnoreply@blogger.com