Thursday, May 12, 2016


Sunday marked the beginning of National Hospital Week, the celebration of which dates back to the early 1920s. According to the American Hospital Association, the week is “a celebration of the history, technology and dedicated professionals that make our facilities beacons of confidence and care.”  This year’s theme is “Health Care from the Heart,” something that our committed GBMC staff – over 4,0000 employees across the system --does daily.

We have excellent facilities and technology within GBMC HealthCare, but, a hospital is always more than a building and equipment.  It is made up of physicians, nurses, volunteers, therapists, food service workers, surgeons, analysts, counselors, and administrators — men and women who are committed to providing everyone with the care they want for their own loved ones. At all hours of the day and night, all year long, GBMC and its dedicated staff are there to serve our community in our mission of health, healing and hope.

I am very grateful for all that our hospital team does every day. Thank you to all!

I hope that all of my colleagues will take some time to focus on their own health. Please attend our Employee Health Fair in the Civiletti Conference Center TODAY (Thurs., May 12) from 11 a.m. - 3 p.m. Visit a variety of vendors, learn about health, wellness, and benefits, receive giveaways and be entered for raffle prizes. Winners will be announced on the InfoWeb.

This week, GBMC HealthCare is participating in Decision Health’s 8th Annual Care Coordination Summit.  The summit showcases new models of care and innovative processes that are transforming the healthcare system leading to improved patient outcomes and appropriate use of healthcare resources.

During the three-day summit, Dr. Robin Motter-Mast, chair of the family medicine department and who leads population health and our Patient Centered Medical Homes, Melanie Miller, manager of Population Health Coordination Services who manages and trains the care coordinators within all GBHA primary care practices, and Megan Priolo, chief operating officer of GBHA who has direct oversight of ACO and population health activities, all presented our work that has resulted in a better health outcomes, better care experience including better access and reduced healthcare expenditures for our community.  They did a fantastic job in representing our healthcare system and educating the public on our population health initiatives.

We were nominated as finalists for the Case in Point Platinum Awards for our exemplary work and aim to continue providing improved healthcare to the people we serve.  The Case in Point Platinum Awards recognize population health management programs that successfully deliver efficiency and effectiveness across a variety of disciplines and settings in the continuum of care. Now, I am proud to announce that GBMC won awards in the following categories:
Community Care Settings--Community Care Programs; Health Information Technology Systems and Transition Care Programs.

I want to extend congratulations to the Gilchrist Inpatient Care Management team, director Joanne Parr, utilization review manager Yanting Zhu and manager of care transitions Kathy Eiseman-Brock for their part in securing our Transition Care Programs award.

With the May 16th deadline quickly approaching, I wanted to kindly remind you all to do your part and complete our annual Employee Engagement and Safety Survey.  The survey can easily be accessed through the icon on any GBMC desktop computer (see pic on right).

So far, 42 percent of our colleagues have responded. We need your opinion.  The survey is anonymous to GBMC and confidential. We work with a third party vendor, Press Ganey, who compiles survey data for us. We at GBMC never see individual responses.

Please don’t be silent and complete the survey so that we can identify opportunities for further improvement, to judge the value of changes we made since the last survey and to make GBMC an even better place to work and a safer health system for our patients.

If you want to be included in a weekly drawing for a $100 prize, be sure to enter your name after you complete the survey.  As a thank you to completing the survey, Press Ganey also conducts a prize drawing each week.  For just providing your honest opinion, you could be entered to receive $100 extra in your paycheck or two tickets to GBMC Employee Night at Camden Yards.

I would be remiss if I didn’t mention the 28th annual GBMC Golf Tournament that was held on Monday at Turf Valley Country Club.  Hats off to the entire golf committee, the many employees who helped with the event and to Jenny Coldiron and the GBMC Foundation staff, all of whom worked together for a great event. We had over 45 foursomes sign up – that’s almost 200 golfers supporting our efforts.  It was clear that countless hours were spent preparing for this great day that grossed more than $180,000 to benefit GBMC. I had the opportunity to golf with Sam Heffner, the Chair of the HealthCare Board’s Philanthropy Committee and Delbert Adams, the Board member who along with his wife, Gina, oversaw our phenomenal 50th Anniversary Gala. Sam and Delbert carried our Team….I wasn’t much help but I had a great time!

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