Thursday, April 26, 2018

Remembering Joe Keelty and Celebrating Our Donors

This week, we had our annual Keelty Society dinner at Hayfields Country Club. The Society recognizes lifetime financial giving to GBMC of $250,000 or greater. This year, we welcomed 12 inductees. The inductees were:
  • Dr. and Mrs. Albert L. Blumberg
  • Mr. Phillip Dunk
  • Mr. Louis and Mrs. Phyllis Friedman
  • Mr. Lowell Glazer
  • Mr. and Mrs. H. Hudson Myers Jr. 
  • Mr. Thomas and Mrs. Lynne O’Donnell
  • Perinatal Associates
  • Mrs. Nancy Smith
  • Mrs. Emmy Lee Steigelman
  • Dr. Robert Bond Welch
  • The estate of Elizabeth M. Christhilf
  • The estate of Andrew Trost

Joe Keelty was a very accomplished, yet very humble man. He would have been proud of these members of our community who have generously supported our HealthCare system. But Joe would not have wanted any attention given to him. He gave to help others, not to be recognized for his philanthropy. We miss him, but his spirit lives on.

Passing of A Titan
For over 20 years, Dr. McGibbon served as GBMC’s chief of plastic and reconstructive surgery. During his surgical career at GBMC, he mainly performed reconstructive breast surgery, following breast cancer, and toward his later years, performed a significant amount of general cosmetic surgery. He retired in 2002 to spend full time as a professional artist.

He was also the founder of the annual GBMC Golf Classic. The event was initiated by Dr. McGibbon who realized the need for a special occasion to encourage togetherness among the GBMC family.  Since 1988, the annual event has generated tremendous camaraderie among the participants and has raised approximately $4 million to support our clinical programs.

In 2013, Dr, McGibbon was honored for his service as a GBMC surgeon and as the founder of The GBMC Golf Classic with a portrait located on the paneled wall behind the reception desk adjacent to the hospital’s General Operating Room registration and waiting areas. Dr. McGibbon’s picture is alongside other significant GBMC physicians James H. Dorsey, M.D., former chief of the Department of Gynecology, Pedro Garcia, M.D., former chairman of the Department of Anesthesiology and Geary L. Stonesifer, M.D., the first chairman of the Department of Surgery.

GBMC and the entire medical community benefited greatly from his presence and his actions. We will miss him dearly.

Kudos to Dr. Sternlicht!
Congratulations to Jeffrey Sternlicht, MD, on being named the 2018 Physician of the Year by the Maryland Chapter of the American College of Emergency Physicians (ACEP). Each year, this award is given to a Maryland physician who has made significant contributions in the field of emergency medical services (EMS).

The award acknowledges Dr. Sternlicht as a leader who motivates, inspires, and challenges his team while encouraging others to make the most of their strengths and using weaknesses as a chance to improve. His leadership and insight have taken his department to a higher level of emergency care.

Dr. Sternlicht is, without a doubt, deserving of this award and we are grateful for his service and dedication. Congratulations!

And It's Medical Laboratory Professionals Week!
This week is Medical Laboratory Professionals Week. According to The American Society for Clinical Laboratory Science, there are almost 300,000 practitioners of medical laboratory science in the country. This group of medical professionals have a vital role in the diagnosis and prevention of disease and are key members of any healthcare team. We are truly blessed and lucky to have an outstanding team of pathologists, technicians, phlebotomists, and staff. These behind-the-scenes heroes are essential members of the patient care team. I am so proud of our lab team who have always demonstrated excellence.

Thank you!!!
I want to thank everyone who participated in our third Walk a Mile in Her Shoes®:  The International Men’s March to Stop Rape, Sexual Assault & Gender Violence. We had about 250 participants and we raised approximately $37,500 for our SAFE and Domestic Violence programs. On Saturday, male and female participants walked a mile around GBMC’s campus in high heels (or red tennis shoes) to shed light on this problem and to show support for the victims.

I am proud that GBMC continues to be a leader in helping the victims of sexual assault and domestic violence and in educating the community to reduce these attacks. I want to thank the GBMC Foundation, our Volunteer Auxiliary and all parties who worked together to make this year’s event another success!

Friday, April 20, 2018

Thank You to Our Volunteers!

This week, we're celebrating National Volunteer Appreciation Week and it is a special opportunity for GBMC HealthCare to pay tribute to the volunteers who devote their time, energy, and talent to serving the patients and associates at our hospital. We cannot achieve our mission of health, healing, and hope without them.

Volunteering is a great way to give back to the community and help those in need. With more than 900 volunteers in the hospital and at Gilchrist, GBMC has one of the largest volunteer auxiliaries in Maryland.

Our volunteers give selflessly to others, and they understand the value and importance of a friendly smile and the comfort of kind words in the healing process. The efforts of our volunteers are rewarding for them, in addition to being of great service to our patients and our employees. I’m extremely grateful for their dedication and hard work and for the wonderful job that they do.

This week, I was able to attend a few of the volunteer appreciation lunches to serve food, have a bite to eat and to say, “thank you” to them. I really enjoyed myself and was reminded again that at GBMC we are truly blessed to have such a fantastic volunteer auxiliary.

To all our volunteers, you’re a critical part of our healthcare team and I thank you for dedicating your time to make our health care system better.

How Good is GBMC as a Place to Work? Hearing from Our People
Among my responsibilities as the Chief Executive, I must ensure that GBMC is constantly in action to improve as an organization to work for. Our fourth aim is to exhibit our joy in serving others. This is not possible if our people are not feeling the support of our company. If they do not feel supported, they cannot fully engage in the other three aims of delivering the best health outcome with the best care experience and the least waste of resources.

So, every year we ask our people to complete our Employee Engagement Survey.

The survey is open through this coming Monday, April 23, and it should only take a few minutes to complete. I ask that all our employees complete the survey honestly. We need to know what you think to make the GBMC HealthCare system an even better place to work.

The survey is administered by Press Ganey, who compiles the data for us. We at GBMC never see individual responses. Your responses to the survey will remain CONFIDENTIAL. If you do, however, choose to include additional comments, these will be shared with your manager, but your name will not be given.
This summer, all employees will receive feedback on the survey results and action plans will be developed based on these results. Many of you last year asked for a shorter survey so this year the survey has 11 fewer questions!

Thank you so much for taking the survey.

If you have any questions about the survey, please call your Human Resource Business Partner.

Put on Your Red Shoes and Let’s Go for A Walk!
April is Sexual Assault Awareness Month and the statistics are quite alarming. Did you know that on average, there are over 320,000 victims of rape and sexual assault, a year, in the United States and in 8 out of 10 cases of rape, the victim knew the person who sexually assaulted them?

Our Sexual Assault Forensic Examination (SAFE) and Domestic Violence programs do so much for our community and we are grateful for their work in helping the victims of sexual assault and in educating the community to reduce these attacks. The assessment and treatment of victims of sexual assault are very complex. Expertise and caring are required not only to address the medical and psychological needs of the patient but also to complete the forensic work necessary to aid law enforcement in the identification of the perpetrator and to see that justice is served.

GBMC also serves survivors of domestic violence, including survivors of Intimate Partner Violence (IPV). Our domestic violence program includes providing 24/7 in-house victim advocacy.

Sexual assault and domestic violence patients not only get quality medical-forensic treatment but also receive much-needed crisis intervention and safety planning. Under the leadership of, Laura Clary, our SAFE program is growing and expanding in new directions helping us to better meet our mission of health, healing, and hope for those in our community and our vision of serving everyone the way we want our own loved ones served.

Registered nurses in GBMC’s SAFE program are specifically trained and certified by the Maryland Board of Nursing to provide care for victims of sexual assault and domestic violence of all ages in a confidential, non-judgmental atmosphere. At no cost to the patient, these nurses focus on re-empowering survivors to begin the healing process, in addition to working toward ending sexual assault and IPV in the community.

To date, GBMC’s Domestic Violence Program has provided services to approximately 1,000 individuals and our SAFE program sees close to 200 patients annually. We come nowhere close to covering the cost of these programs with health insurance billing, so we require the financial help of the community.

So, tomorrow, Saturday, April 21, I encourage everyone to grab their friends and family and come out to the GBMC campus for our third annual Walk A Mile In Her Shoes®: The International March to Stop Rape, Sexual Assault, and Gender Violence. Men, women, and children will walk a mile around GBMC’s campus with many in red high heels (or red Converse). All proceeds from the event will benefit GBMC’s Sexual Assault Forensic Examination (SAFE) and Domestic Violence programs.

To learn more about how you can continue to help victims and this critical program that supports the health and wellness of our community click here. I hope that you will come out and walk with us and/or financially support the event.

Congratulations Harry!!
Harry S. Johnson, Esq., previous Chair of the Board of Directors and current member of our GBMC HealthCare Inc. Board, is being recognized with a lifetime achievement award by the Daily Record publication. This award recognizes attorneys and judges whose body of work over their careers makes them stand out. They are well respected in their profession, active in their community, and dedicated to growing the next generation of legal leaders.

Harry’s been involved with GBMC since the mid-1980s as a lawyer handling medical negligence cases on behalf of GBMC and its physicians. He was an inspiring and strong leader as Chairman from 2011 to 2014.

For those of you who know Harry, you know he is a very passionate man who has also accomplished a great deal in his life. As a partner at the law firm of Whiteford, Taylor & Preston, he has become one of the most distinguished attorneys in Maryland and is a past President of the Maryland State Bar Association. He serves on many prestigious committees of the American Bar Association and has served a myriad of community organizations through the years.

I can’t think of anyone who is more deserving of this award than Harry Johnson!

Wednesday, April 4, 2018

Proud of What We Have Accomplished Together

Last week in Chicago, I did a little bragging about the GBMC HealthCare System and what we have accomplished under our four aims (the areas that best describe the care we want for our own loved ones): Best health outcomes; Best satisfaction; Least waste; Most joy for those providing the care. I gave a workshop along with my friend and colleague, Keith Poisson, our executive vice president and chief operating officer, at the annual congress of the American College of Healthcare Executives.

The title of our workshop was “A Community Health System Manages the Health of a Population.”

We described our work over the last eight years creating our vision and delivering on it. We talked about how strong our hospital has been for more than 50 years, and how we have built upon the excellent work of our hospital, hospice, employed physicians, and private practicing physicians to create a system of care that the patient would experience as a system. Keith presented the work with our service lines and how we have used continuous performance improvement tools such as Lean Daily Management to move closer to our vision every day. I presented about our development of advanced primary care using the patient-centered medical home and how this work has been aided by Maryland’s waiver and the global budgeted revenue system.

As we were presenting, I couldn’t help but reflect on how many of our people have worked hard on redesigning our systems to get us to where we are today, and how lucky I was to be associated with each one of them. Thank you!

Dr. Robert Ferguson recently received the 2018 Dema C. Daley Founders Award from the Association of Program Directors in Internal Medicine (APDIM).

Dr. Ferguson, an attending physician and valued member of the teaching faculty for our Internal Medicine residency program, was recognized by APDIM for his dedication to exemplary teaching and innovative educational program management.

APDIM is the professional organization of accredited internal medicine residency programs whose core mission is to support program directors in the pursuit of excellence in graduate medical education for internal medicine.

The APDIM Dema C. Daley Founders Award is the organization’s highest distinction and honors a member of the internal medicine community recognized nationally as an educator, innovator, and leader. Congratulations, Dr. Ferguson!