Proud of What We Have Accomplished Together

Last week in Chicago, I did a little bragging about the GBMC HealthCare System and what we have accomplished under our four aims (the areas that best describe the care we want for our own loved ones): Best health outcomes; Best satisfaction; Least waste; Most joy for those providing the care. I gave a workshop along with my friend and colleague, Keith Poisson, our executive vice president and chief operating officer, at the annual congress of the American College of Healthcare Executives.


The title of our workshop was “A Community Health System Manages the Health of a Population.”

We described our work over the last eight years creating our vision and delivering on it. We talked about how strong our hospital has been for more than 50 years, and how we have built upon the excellent work of our hospital, hospice, employed physicians, and private practicing physicians to create a system of care that the patient would experience as a system. Keith presented the work with our service lines and how we have used continuous performance improvement tools such as Lean Daily Management to move closer to our vision every day. I presented about our development of advanced primary care using the patient-centered medical home and how this work has been aided by Maryland’s waiver and the global budgeted revenue system.

As we were presenting, I couldn’t help but reflect on how many of our people have worked hard on redesigning our systems to get us to where we are today, and how lucky I was to be associated with each one of them. Thank you!

Congratulations….
Dr. Robert Ferguson recently received the 2018 Dema C. Daley Founders Award from the Association of Program Directors in Internal Medicine (APDIM).

Dr. Ferguson, an attending physician and valued member of the teaching faculty for our Internal Medicine residency program, was recognized by APDIM for his dedication to exemplary teaching and innovative educational program management.

APDIM is the professional organization of accredited internal medicine residency programs whose core mission is to support program directors in the pursuit of excellence in graduate medical education for internal medicine.

The APDIM Dema C. Daley Founders Award is the organization’s highest distinction and honors a member of the internal medicine community recognized nationally as an educator, innovator, and leader. Congratulations, Dr. Ferguson!