Friday, July 26, 2019

Town Hall Meetings: narrowing the gap between the front office and the front line

I recently began holding annual Town Hall Meetings with the assistance of Anna-Maria Palmer, Vice President of Human Resources and Chief Human Resources Officer. These meetings are a way for us to share information about our healthcare system, to hear from our people about what matters to them, and to discuss how we can continue to improve.

The larger the organization, the harder it is to communicate with everyone, so we schedule these face-to-face gatherings as one vehicle for letting people know what is going on and to listen to what is on their minds. Some of the meetings are held in the Civiletti Conference Center, and we also travel to physician offices, departments, and units throughout the system. We want to hear from our colleagues in the hospital, in GBMC Health Partners, and in Gilchrist.

We welcome everyone to come with questions and ideas, and I encourage all GBMC staff members to attend at least one of the 19 scheduled meetings that run through October 7. If a manager would like us to come to a unit or department, please contact Richelle Tighe at and we will be happy to schedule a meeting.

Some of the important topics we will be covering include:

An update on our system goals
The results of our recent employee engagement survey
Facilities improvements

Again, these meetings provide an opportunity to ask questions, raise issues, share information, and clarify key objectives. If you would like to submit a question prior to the meeting, please submit it via email to Richelle Tighe at

The value of these meetings is directly related to your participation, so we look forward to seeing you there! The detailed schedule is available on the GBMC InfoWeb page. Please mark your calendars!

Congratulations Laurie Beyer
I’d like to congratulate our Executive Vice President and Chief Financial Officer, Laurie R. Beyer, BS, MBA, CPA, who was recently named by Becker’s Hospital Review as one of 106 hospitals and health system “CFOs to Know” in its 2019 list of top performers. The annual list is curated from CFOs nationwide who lead financial departments at health systems and community hospitals.

More Accolades
A few weeks ago, I mentioned how the GBMC HealthCare system had received significant recognitions from two print media outlets. Now I am pleased to announce that GBMC was selected by the readers of Baltimore’s Child magazine as the “Best ER for Kids” and “Best Place to Deliver a Baby.” Congratulations to everyone in Maternal-Child Health for your outstanding work!

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