Friday, January 8, 2021

Working Without all the Tools

This week we continued the restoration process of our computer systems and things are getting back to normal. I have been the president of GBMC HealthCare for more than 10 years, and I must say that the last month has been the most difficult time of my tenure. We are so dependent on the smooth flow of information to meet our four aims, and information was ground to a halt when the cybercriminals brought down our entire network. 

But at the same time, this past month has been one of the most rewarding times during my 10 years in our system. I have seen incredible resilience, dedication, teamwork, redesign on-the-fly and tremendous leadership acts. Our people have been fabulous! We each had moments where we lamented our lot in life, but for the most part, people stood up to the simultaneous evils of the pandemic and no working technology and continued to treat every patient as if they were our loved one. 

Once again, I would like to thank our nurses, physicians, advance practitioners, other clinicians, IT professionals, and support staff for everything you have done. Many people did new jobs or took on new responsibilities to get us through the crisis. 

We all take for granted the technology that helps us do our work in a safer way and more efficiently. We will learn from our most recent experiences and come out of this even stronger. 

What is your most significant learning from the cyberattack? Please share it as a comment below. 

Increasing the Pace of Vaccination
On Tuesday, Governor Hogan voiced his disappointment on the speed at which hospitals were vaccinating their staff against the coronavirus. 

At GBMC, we were in the second group of hospitals to get vaccines and I am so proud of our Team led by Sophia Powell, RN, our Director of Occupational Health, and Dr. Harold Tucker, our Chief Medical Officer for the excellent system that they have built for getting vaccinated. I got my shot this week and things went very smoothly. We have now given the vaccine to close to 2,000 of our people. We look forward to vaccinating our patients and other community members as soon as we get the go-ahead from the state. 

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