A Healthy Dialogue

Dryer Repair and Health Care

Unfortunately, things sometimes break – even when you’re on vacation. While I was on vacation last week, my wife let me know she was going to the laundromat because our dryer had just stopped working. We called our usual appliance repair company, but they wouldn’t be able to come out for three weeks. With some research, I learned the culprit was likely the dryer belt. I got to thinking about how you can learn to do almost anything now online. I wanted to try to fix it on my own – what’s the worst that could happen?

Long story short, after watching a tutorial (many, many times), finding the exact part I needed, and having it delivered the next day, I successfully fixed the dryer!

That experience reminded me of the importance of making it easy for people to get the things they need. I was pretty amazed that I was easily able to find such a specific part, get it delivered directly to my home, and learn amateur dryer repair skills in about 24 hours.

We’re fortunate to have this level of access today. And it’s exactly the mentality we need to have in healthcare. Our communities need us, and we must continue adapting to make sure we meet them where they are. We already do this in numerous ways – from embracing telehealth and advanced primary care to expanding primary care access to Jonestown and bringing healthcare to the home with Gilchrist’s Elder Care Program.

Let’s keep thinking about transforming healthcare to make it easier and more accessible to those we serve.

Best for Kids!
Baltimore's Child magazine recently conducted a "Reader's Choice" poll to allow readers to vote on the best businesses, people, and places for children and families in the Baltimore area. GBMC HealthCare was recognized in several areas, named by readers as Best ER for Kids, Best Pediatric Vision Care, and Best Place to Deliver a Baby! GBMC HealthCare was also named runner-up for Best Pediatric Hospital. These recognitions are very meaningful, as they reflect the opinions of our community and the families/caregivers of the children we serve! Please join me in congratulating and thanking our Women’s and Pediatrics teams!

MIEMSS Perinatal Survey Success
Congratulations to our multidisciplinary perinatal team and all ancillary departments that made the recent on-site Maryland Institute for Emergency Medical Services Systems (MIEMSS) Perinatal Survey a success! We heard very positive feedback from the surveyors, who specifically mentioned areas of strength including well-documented quality improvement work, effective use of the leadership system, teamwork and engagement, and overall communication. There’s a bit of a wait before we get the official survey results, but we are confident that the outcome will be great.