Not only did the group come together to celebrate with the LGBTQ+ community, but they also took the time to share resources, explain how safe and inclusive care is embedded in all our services, and, most importantly, listen to people’s stories to learn how we might serve them better in the future. As an organization dedicated to continuous improvement, we value this type of feedback and even participate in the Healthcare Equality Index (HEI), the national LGBTQ+ benchmarking tool that evaluates healthcare facilities’ policies and practices related to the equity and inclusion of their LGBTQ+ patients, visitors, and employees.
I’m proud of the work that our Greater Pride ERG is leading throughout the year. Their guidance and engagement truly makes an impact on the experience of patients, their loved ones, and our own GBMC HealthCare work family. The Greater Pride ERG works in tandem with our overarching Diversity, Equity, and Inclusion team, council, and committees, led by Chief Diversity and Learning Officer Lisa Walker. I’d like to thank all of these individuals for ensuring we continuously learn and make improvements to provide EVERYONE with the care we’d want for our own loved ones.
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